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Frequently asked questions

What types of patients does Matilda Nepean admit?

Matilda Nepean provides both inpatient and outpatient (day) services to adults who require care, treatment or support for a range of sub-acute health care needs. You can learn more about these services here.

What types of services does the hospital provide?

Matilda Nepean provides both inpatient and outpatient (day) services in the following areas: rehabilitation, medical, geriatric, palliative care and mental health. You can learn more about these services here.

Do I need a referral to attend or be admitted to Matilda Nepean?

Patients are generally referred to the hospital by a health care professional, however people can also self-refer for some services. You can discuss referral to Matilda Nepean with your healthcare professional or contact us directly for a confidential discussion regarding your needs.

Who do I speak to about admission for myself or a loved one?

You can discuss referral to Matilda Nepean with your health care professional or contact us directly for a confidential discussion regarding your needs.

What doctors provide services at Matilda Nepean?

Our doctors are leading medical specialists in the areas of rehabilitation medicine, medical and geriatric care, palliative care and mental health. Patient care is also supported by a highly skilled multidisciplinary team with expertise in dietetics, exercise physiology, occupational therapy, physiotherapy, psychology, social work, speech pathology and nursing.

Does my private hospital fund cover services provided at the hospital?

Matilda Nepean has arrangements with most of the leading health insurance funds. Please contact our friendly admissions team (via reception) to discuss your particular health insurance arrangements.

When are visiting hours at the hospital?

Visiting hours are:
Monday to Friday: 9:00am – 8:00pm

Saturday and Sunday: 9:00am – 4:00pm (including public holidays)

Please note that visiting hours may be restricted at varying times due to COVID-19 restrictions. Please check our website for any COVID updates and requirements before your visit.

Is there parking onsite?

Underground paid parking – which includes disability parking – will be available to patients and visitors directly underneath the hospital. This will be open and accessible from February 2023. On-street parking is also available.

Talk to us about how we can assist or support your care needs, or the needs of a loved one today